Privacy Policy

Thank you for choosing to use our service! We care about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

We help neighbors by offering a simple but helpful service: taking trash bins in and out. By signing up for our service, you’re trusting us with some of your personal information, and we take that seriously.

2. What Information We Collect

When you use our service or sign up on our website, we may collect the following information:

Personal Identification Information: First and last name, address
Contact Information: Email address and phone number
Payment Information: Credit/debit card details or other billing information
Account Information: Login credentials, subscription preferences, and communication preferences

We may also automatically collect limited technical data such as:

IP address
Browser type
Device type
Website usage and activity

3. How We Use Your Information

We use your information to:

Provide and manage your subscription service
Process payments and send invoices
Send important updates or service-related messages
Offer customer support
Improve our website and service
Comply with legal requirements

We do not sell your information to third parties.

4. Payment Processing

We use a third-party payment processor (such as Stripe, Square, or PayPal) to handle credit card transactions. Your full payment details are never stored on our servers. The payment processor's use of your information is governed by their privacy policy.

5. Sharing of Information

We only share your data when it’s necessary:

With our service providers (like our payment processor)
If legally required to comply with law enforcement or a court order
To protect the safety and integrity of our users and service

6. Data Security

We take reasonable steps to protect your data using secure servers, encryption, and access controls. However, no method of transmission over the Internet is 100% secure, so we can’t guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing emails
Request a copy of the information we have about you

To exercise these rights, you can contact us at [Insert Contact Email].

8. Cookies and Tracking

Our site may use cookies or similar technologies to improve your experience. You can adjust your browser settings to disable cookies, but that might limit functionality.

9. Children’s Privacy

Our service is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We’ll notify you of any major changes by posting an updated version on our website with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, feel free to reach out to us at:

Email: Thebinbuds@gmail.com

Phone: 949.463.5056